Access your benefits
Find a Provider
If your SHA membership includes Preventive Benefits and you need to find a provider, go to PHCS/Multiplan,800-922-4362Specify you are accessing a dual network; PHCS and Multiplan’s Complimentary Wrap and verify any exclusions to the provider they choose.
Telemedicine via Health Wallet
Activate and set up your telemedicine account at: 888-628-2744
Update Your Banking Information
You can update your bank account information here, go to http://www.sharedhealthalliance.com/memberupdate
Having Trouble with a Claim or Member ID Card
HMA is committed to providing excellent Customer Service. If you have any questions or concerns about your ID card or healthcare needs, please do not hesitate to call us at 866-826-5317 between the hours of 7:00 am and 5:00 pm (MST).